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FAQ

HOW DO I CONTACT THE MVP'S?

Email Support@mvpcollections.com

Phone (646) 603-3828

We are available Monday - Friday 8:30 am to 5:30 pm Eastern.

 

How Much will it cost to Ship my order?

Ground shipping is FREE in the US. Shipping costs are based on the shipping method given your location.

Click here for Shipping page

 

When Will My Order be Shipped?

MVP Collections processes orders within 24-hours of placement.  Orders ship, Monday – Friday, excluding major U.S. holidays.

 

When Will My Order be delivered?

Orders will be delivered by FEDEX depending on the shipping method given your location. You will receive an email with a tracking code as soon as it ships.

 

Do you ship outside of the United States?

Yes, but shipping costs are calculated separately based on country.

 

How can I track my order?

Check the shipping confirmation tracking email we’ve sent you upon placing your order.

 

Can I ship to an address that’s different from my billing address?

Yes.  Please enter the shipping and billing address correctly upon checkout.

 

What size should I order?

Our fit is true to size. If you’re sometimes in between sizes, order a size down as most of our styles have some stretch. For more information, please refer to our size guide here..

 

If a certain product is out of stock, when will it come back in stock?

It depends on the product.  Some styles will be sold out.  For more information, contact us at support@mvpcollections.com. If you insist we keep a product you love in stock for all time, contact us and tell us your story.

 

What Form of Payments Do you Accept?

We accept all major credit cards (Visa, MasterCard, American Express).

 

What is Your Return Policy?

Click here for Returns & Exchanges page.

 

Where are our products made?

We are proud to say our products are all Made in the USA.