Important COVID-19 Updates
Shipping & Business Operations
We wanted to update you on the extra steps we have taken to prioritize safety.
We will remain open for business, at this time we will be shipping all orders timely though there could be a delay in fulfilling and delivering orders. Please look for estimated delivery dates at checkout and in your order confirmation email. We will work to ship all orders placed at this time.
Online shopping volumes this holiday season are expected to be high. We encourage our customers to shop early, giving our carriers time to deliver in a safe and timely manner.
Additional steps we have taken to protect our teams across the business include freezing all travel, instituting work-from-home policies, enforcing social distancing, deploying extra deep cleanings in all locations, and initiating staggered work schedules in our distribution centers.
By prioritizing safety, we are hopeful that together we can all make a difference.
Thank you for your loyalty, patience, and love for our brand.
Your MVP Team
Shipping & deliveries
Will my shipment be delayed?
Due to the impact of COVID-19, order deliveries may be temporarily delayed. But we are working hard to deliver items on time when we can. Please send us an email at firstname.lastname@example.org and we'll be happy to assist with your specific order.
Shopping, payment & returns
Can I still buy online?
Yes! Please shop our selection of new holiday styles for you and your loved ones. Plus, everyone gets Free Shipping.
Will you extend the return policy?
Yes! We are extending our return policy by 30 days until further notice.
Safety is our top priority
Wellness checks before shifts
Hand sanitizer stations
Increased cleaning procedures
Required use of masks and gloves
Dear MVP Family,
Now more than ever, in this time of need, supporting each other has become our mission. Together we move forward with patience and optimism in the face of uncertainty.
Our priority is to protect the health and well-being of our customers, our communities, and our employees. We will continue to fulfill and ship all orders in a safe, responsible, and timely manner, while taking all the necessary precautions.
Our hearts and thoughts are with the global community. Our hope is to be a light of optimism and unity as we weather through the storm in this unprecedented time. It is in the spirit of a Team that we will rise and overcome all.
We appreciate your loyalty and support during these difficult times.
Your MVP Team